Privacy Policy
Privacy Policy Napo Wildlife Center
At Napo Wildlife Center, we are committed to protecting the privacy of our customers and visitors. This privacy policy outlines how we collect, use, and protect the personal information you provide when visiting our website or making a reservation at our lodge.
1. Information We Collect
When you communicate with us, either through our website or other means, we may collect the following personal information:
- Personal data: Name, surname, email address, phone number, and reservation details.
- Payment information: To process reservations, we collect credit card information or secure payment details.
- Browsing data: Information related to your interaction on our website, such as IP address, browser type, and pages visited.
2. How We Use the Information
We use the information you provide for the following purposes:
- Process reservations: Manage and confirm your booking at the lodge.
- Communications: Send you important information about your stay, such as reservation details, updates, or special promotions.
- Improve our services: Analyze data to improve the user experience on our website and personalize offers.
- Legal compliance: To comply with legal obligations, such as tax reporting or local regulations.
3. Sharing Your Information
Napo Cultural Center will not sell, trade, or transfer your personal information to third parties without your consent, except in the following cases:
- External service providers: We may share your information with trusted providers who assist us in managing our business, such as payment platforms or marketing agencies. These third parties are required to keep your information confidential.
- Legal compliance: We may disclose your information when required by law or to protect the rights, property, or safety of Napo Cultural Center, our customers, or the public.
4. Protecting Your Information
We take technical, administrative, and physical security measures to protect the personal information we collect. While we do our best to safeguard your data, we cannot guarantee complete security of information transmitted over the Internet
5. Cookies and similar technologies
Our website uses cookies to enhance the user experience. Cookies are small files stored on your device that allow us to personalize your visit, analyze site traffic, and offer relevant content. You can configure your browser to reject cookies, though this may affect the functionality of the website.
6. Your Rights
As a user, you have the right to:
- Access the personal data we hold about you.
- Request the correction of any incorrect information.
- Request the deletion of your personal data.
- Opt-out of receiving promotional communications at any time by clicking the “unsubscribe” link in our emails.
7. Changes to This Privacy Policy
We reserve the right to update this privacy policy at any time. Any changes will be posted on this page, so we recommend reviewing it periodically to stay informed of updates.
8. Contact Us
If you have any questions or concerns regarding our privacy policies, you can contact us at:
Napo Wildlife Center
Email: [email protected]
Phone: +593 98 448 3438